Shipping and Returns

Shipping

$10 flat rate standard shipping within Australia

$18 flat rate standard shipping to New Zealand

$40 flat rate standard shipping to all other international destinations.

Delivery time depends on whether or not we have the item in stock or if it needs to be ordered in. If we have the item in stock, it is generally dispatched within 1-2 working days. If it needs to be ordered in, delivery may take up to 3 weeks. 

Returns

You may return your unused and unworn purchase in it's original condition for a full refund within 14 days of the item being shipped. Please ensure you send back the invoice, or a duplicate, with the goods you are returning. Shipping costs will not be reimbursed.

If you need to exchange your shoes for a different size, please return unused and unworn shoes and the invoice, or a duplicate, and indicate what size you require. Shipping costs will not be reimbursed.  

The address for all returns and exchanges is:

Humankind

PO Box 3280

Bellevue Hill, NSW

Australia, 2023

If your product is damaged or faulty, please contact us to organise an exchange or refund.